Our patent analytics experts are always prepared to support you with their excellent service and quick response times. You will benefit from a direct exchange and a fixed contact person who is well aware of your individual needs.

Introduction into Patent Analytics 

On top of that, you will profit from personalized training in the use of big data patent analysis. The goals: e.g. competitive benchmarking, identifying disruptive technologies, M&A targets and portfolio pruning. After this, you will be equipped with expert knowledge to help you define strategic decisions. 

Software Training 

Customers particularly value the intuitive use of our software. Yet, software training is essential because the more you learn about our advanced analysis features, the more results you will generate out of it eventually. Your personal Customer Success Managers are power users and consulting experts at the same time. Based on years of experience with various consulting projects, we easily understand your individual needs and the application areas of our software products and are eager to share this knowledge with you. Benefit from excellent user guidance and uncover unknown insights from big data analysis with the help of our experts.  

In-house IT Mentoring 

Taking support to an all new level, we provide you with close mentoring and technical advice on all data-related question. You will benefit from smooth process flows and finding the right solutions in the shortest possible time.

Self-help

Self-help materials round off our patent analytics services: The user manuals, for example, provide you with detailed explanations on how to use our software. Tools such as the Similarity Search are documented in an easy-to-understand step-by-step guide and you will find sample analyses and descriptions of the most common use cases.